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Frequently asked Questions

Common Questions & Answers

ThinkSetup Web Design Edmonton

GENERAL QUESTIONS

Why do website design prices vary between companies?

Website pricing varies based on factors like the design method (custom code vs. WordPress/template), project complexity, developer experience, code quality, and the level of post-launch support offered.

How long does it take to launch a website?

Simple websites typically take 2–4 weeks, while more complex e-commerce or custom-built platforms may take 2–6 months depending on features and feedback cycles.

What’s the difference between a custom design and a ready-made template?

Custom designs are tailored specifically to your brand and needs, offering uniqueness and flexibility, while ready-made templates are quicker and more affordable but come with limitations.

Our main goal with a new website is to achieve high rankings in Google and other search engines. Does Thinksetup offer SEO and ranking improvement services in addition to website design ?

Absolutely. At Thinksetup, we understand that designing a beautiful website is only half the battle; for true success, visibility in search engines is crucial. Our approach to Search Engine Optimization (SEO) involves two primary and complementary components:

  1. Technical & On-Page SEO Integration: This foundational aspect involves designing and coding your website according to the latest search engine guidelines, such as those from Google, to ensure proper content presentation, site structure, and technical performance. These SEO best practices are meticulously integrated into every website we develop as a standard part of our design and development process, ensuring your site is optimized for discoverability from day one.

  2. Content Strategy & Optimization: The second vital part involves creating valuable, up-to-date, and unique content for your website. This content helps search engines understand what your site is about and to which queries it is relevant. While clients can manage their content creation with our complimentary consultation and strategic guidance, Thinksetup also offers comprehensive content creation services at an additional cost, tailored to the type and volume of content required.

These two components are entirely interdependent. A technically flawless site will struggle to rank without high-quality, relevant content, and similarly, excellent content will not gain visibility if the website's technical foundation is not properly optimized for search engines. At Thinksetup, we integrate both aspects for maximum impact.

What Technologies Does Thinksetup Use for Website Design ?

At Thinksetup, we leverage a smart combination of the most powerful and up-to-date technologies to deliver the best digital solution tailored precisely to your unique business needs and goals. Our technology choice is project-driven, aiming for the highest quality, speed, security, and flexibility. We are equipped to handle projects ranging from rapid launches to complex custom developments:

  1. Content Management Systems (CMS) for Efficiency & Rapid Growth:

    • For many websites, especially corporate sites, e-commerce platforms (online stores), and blogs that require quick launch and easy management, we rely on our deep expertise in WordPress and its powerful e-commerce plugin, WooCommerce.

    • Utilizing advanced visual builders like Elementor, we can rapidly develop stunningly designed, fully responsive, and user-friendly websites with high speed and optimal cost-efficiency. This approach empowers you with easy content management post-launch and allows for quicker revenue generation.

  2. Custom Coding & Modern Frameworks for Unique & Scalable Solutions:

    • For projects requiring highly complex functionalities, specific interactive web applications, or large-scale enterprise systems, our expert team employs custom coding for both frontend (client-side) and backend (server-side) development.

    • For the backend, we leverage powerful Microsoft technologies such as ASP.NET (with MVC architecture) and the C# programming language. We also utilize the Razor view engine for building server-side user interfaces. These technologies are ideal for crafting robust, secure, and highly scalable systems.

    • For the frontend, to build highly responsive, high-performance, and dynamic user interfaces (UIs), we use modern JavaScript frameworks like React. These technologies enable us to develop truly unique and bespoke solutions that offer the ultimate level of performance, security, and flexibility for your business's future.

Our Technology Selection Philosophy: We believe every digital project is unique. Therefore, our philosophy is to choose "the right tool for the right project." We select the most optimal technology (a blend of CMS and/or custom coding) based on your precise goals, project complexity, and performance requirements. This approach ensures your digital solution is robust in security, optimized for SEO, unparalleled in speed, and fully prepared and efficient for future growth.

How is SEO implemented?

SEO includes both technical optimization (site speed, clean URLs, mobile performance) and on-page SEO (keyword-rich content, alt texts, headers) to improve visibility on search engines.

What’s the difference between WordPress and custom-coded websites ?

WordPress offers speed, affordability, and a vast plugin ecosystem. Custom-coded websites provide better performance, flexibility, and security for complex needs.

What does "responsive design" mean?

Responsive design ensures your website automatically adjusts its layout and elements for optimal display on all devices.

Why should I request pricing from Thinksetup ?

Thinksetup displays transparent pricing for pre-built packages and offers custom quotes after a consultation to match your business needs.

How is payment structured ?

Our typical payment structure is 50% upfront, 30% after design approval, and 20% upon final delivery and launch.

Can my website support multiple languages?

Yes, we offer multilingual site options with content switching and correct text direction for RTL or LTR languages.

What technologies do you use ?

We work with a wide range of technologies including PHP, ASP.NET, Laravel, React, Node.js, and Vue.js. For content management, we use platforms like WordPress, WooCommerce, and Shopify, adapting to each project's technical needs and goals.NET depending on the project scope.

Is training included for managing the site ?

Yes, we provide training materials (PDF or video) and offer live sessions to help you confidently manage your site.

Can the site integrate with CRMs or accounting tools ?

Yes. We can integrate your website with leading CRMs like HubSpot, Salesforce, or Zoho, as well as accounting tools like QuickBooks or Xero. These integrations help streamline lead management, automate marketing, and simplify financial operations.

Can I request additional functionalities in the future ?

Yes, our websites are built to be extendable—new features, third-party tools, and modules can be added anytime.

Will my website comply with accessibility standards ?

Yes, we follow WCAG guidelines to ensure your website is accessible to users with disabilities, enhancing usability and SEO.

COMMON QUESTIONS

Can I edit website content myself later on ?

Yes, using a content management system (CMS) like WordPress, you can easily add or edit content without needing coding knowledge.

Will my website be mobile-friendly ?

Absolutely. We ensure all websites are responsive and optimized for display on mobile phones, tablets, and desktops.

How do I get a domain and hosting ?

You can purchase them directly or let us handle it. We recommend registering the domain under your name for full ownership.

Do you offer post-launch support ?

Yes, we provide support for a period ranging from 3 months to 1 year, including bug fixes and CMS training.

Can my site support online payments and sales ?

Yes, we can integrate full e-commerce functionality, including shopping cart, payment gateways, order tracking, and discount coupons.

Is my website scalable in the future ?

Yes, we build sites with scalability in mind, allowing you to add features like user dashboards, CRM, or custom tools as your business grows.

Who owns the website and its code ?

You do. The domain, hosting, and—if custom developed—the website code are transferred to you upon project completion.

Can form submissions be sent to my email ?

Yes. Contact or registration forms can be configured to send submissions directly to your email or stored within your admin dashboard.

How can I monitor site performance ?

Tools like Google Analytics let you track user behavior, traffic sources, bounce rates, and goal conversions to evaluate performance.

Can my website connect to social media ?

Yes, we can integrate social sharing buttons, live feeds, or login/signup via social accounts depending on your needs.

Do I need any licenses or eCommerce trust seals ?

In Canada, there’s no federal license required to operate an eCommerce website, but registering your business provincially is recommended. SSL certificates are essential for data protection, and trust seals like BBB Accreditation or TrustedSite can enhance buyer confidence. Additional seals like BBB Accreditation or McAfee Secure can increase customer trust and conversion rates.

Does Thinksetup offer SEO services ?

Yes, we offer technical SEO, on-page optimization, and strategic content planning to help boost your search engine ranking.

Can I redesign my website later ?

Yes, your website can be redesigned anytime to reflect brand updates, improve UX/UI, or add new features.

How is my website kept secure?

We implement SSL, perform regular updates, use secure coding practices, install security plugins, and take regular backups.

Is a blog included with the website ?

Yes, we can include a blog section which is excellent for content marketing, SEO, and sharing updates with your audience.

Can I back up my website ?

Yes, all sites can be configured for regular manual or automated backups to prevent data loss.

What happens if the site crashes or breaks ?

We restore the site using the latest backup and diagnose the issue to prevent future disruptions.

Can my site have advanced search features ?

Yes, we can add keyword search, filter options, and smart search capabilities as needed.

How can I include FAQs on my website ?

FAQs can be displayed in accordion style on service pages or as a dedicated help center using structured data for SEO.

Do you implement FAQ schema markup ?

Yes, we apply structured data (FAQ Schema) so your Q&A content can appear as rich results in Google Search.

How many design revisions are included ?

We include minor revisions for free, and major layout or functional changes may incur additional costs.

Does the website come with a live chat feature ?

Yes, we can install chat tools like WhatsApp, Crisp, Tidio, or other plugins for real-time customer interaction.

What’s the lifespan of a typical website ?

With proper maintenance, updates, and renewal of hosting/domain, a website can last 5–10 years or longer.

What if I want to switch design agencies ?

As long as you own your domain, hosting, and site files, switching providers is smooth. We ensure full handover.

How can I track the project progress ?

We use project management tools like Trello, Asana, or email updates to keep you informed during each stage.

Do you offer a demo or staging site before going live?

Yes, we provide a staging site so you can review everything before launch and request final changes.

How do I measure the website’s success ?

Key metrics include traffic volume, conversion rate, session duration, and user engagement from tools like Google Analytics.

Can users register and log in on the website ?

Yes, we can create a secure user system with login, registration, password reset, and user profile management.

Do you offer content writing services ?

Yes, we provide professional content writing tailored for your industry and optimized for search engines.

Is there an option for automated email notifications ?

Yes, we can configure your website to send automated emails for inquiries, orders, registrations, and more.